A process is a sequence of actions that produces a wanted (or unwanted) outcome. If you're noticing repetitive close-calls with safety, product quality issues, or a decrease in productivity then this can indicate potential or existing failure. A Gemba-Kaizen Event visits the work being done to see where there is opportunity to improve the current process. 

Have a new software that you've rolled out but can't get the buy-in needed from users? I'm on it! A visit with users in the field to understand application, integration, and how to improve engagement rate. 

A guide to identify potential risks and uncertainties related to the goals of a specific operation tasks (i.e. chipping brush, chainsaw use on the ground versus aerial). This analysis typically considers various factors that may impact performance, such as operational processes, external influences, and internal capabilities. The goal is to identify and understand potential risks that could hinder or enhance performance, allowing for informed decision-making and proactive measures to mitigate negative outcomes. 

Ditch the paper invoicing - no more wondering what bills are outstanding or rewriting estimates into invoices. Streamlining this monotonous process creates more time for you to spend with crews ensuring work is going as planned. Invoices can be emailed or printed to meet your customer's preferences. By the end of this project you will have iPads, the software, invoicing set-up, and training on the new platform for users. Additionally, I will only be a call away any time you have questions. 

Risky Business Systems has partnered with Apple to bring you the most user-friendly platform. 

Process Mapping is a great tool for visualizing the steps in how work actually gets done. 

From the process map delivered you can use it to:

1. Train new employees
2. Understanding how and why work performed differs from planned. 
3. Ensure resources, like equipment and skill sets, are allocated based on the process (no more of the "oh I forgot that" or "we can make this do" when you arrive on the job site)
4. Understand how different groups get the work done differently to better manage risk
5. Automate processes and better allocate employees to meaningful work

Creating a plan for each phase of the project to ensure successful implementation including budget constraints, human power required, resources needed, completion dates, etc.

Application of statistical methods to data in order to answer specific questions.

For example: Is there a significant difference in reporting frequency between job titles or regions?

Pair with User Experience Analysis to dive further into "why" there's differences or gaps in metrics.